Working Tools 38. E-mail Revisited

A huge attraction of going iOS-only, or iOS-first, is simplicity and focus. iPad can do all sorts of multi-tasking, but for me, works best as a single-focus device.

Accepting that my corporate work is easier done on macOS than iOS, has redirected my thinking on workflows.

E-mail

I have three groups of e-mail addresses.

  1. Lime Consulting (Lime). A family of addresses and domains that all come to me.
  2. Nero’s Notes (Nero’s). As the above, but with some traffic directed to Clare.
  3. stuartlennon.com (SL). My own domain, and several older personal email addresses. G-mail and iCloud, for example.

The Lime addresses were aliases of SL. Nero’s forward to SL. That way, I had a unified inbox. Sent mails all came from SL. (Unless I remembered to select the Lime alias.) It was uncomfortable.

Corporate clients expect e-mail to come from a corporate domain, with a corporate signature. This runs contrary to modern thinking. The fashion amongst the “Techeratti” is to have no signature, or a minimal one. This overlooks the inconvenient fact, that for a UK entity at least, it is a legal requirement to include the registered address and company registration number on all correspondence.

Nero’s customers are less picky. Nevertheless, some wise souls like to have an email chat before sending money to a website, new to them. A reply from a different domain is hardly reassuring.

These issues are easily resolved. I split Lime from SL and then set up all three accounts on Mail. Three inboxes in one. Hmmm….now, I have folders and labels, all over the place. On iPad Pro its a mess. On iPhone, it’s horrible.

I am experimenting with having each group of mails in their own app.

iOS

Nero’s are G-suite addresses – so are a natural fit with the G-mail app.

Lime fits nicely with Fastmail, which feels solid and secure.

SL – these are more personal, less constrained, so I’m trying a variety of apps. Favourite right now, is Edison.

Keeping them separate allows me to segregate my duties. If I’m checking my personal mail, I’m not deluged with corporate stuff. If I’m working on one company, I’m not distracted by the other. There’s work to do on notifications per device, but thus far, I’m enjoying it.

Mac

All accounts into Mail. I use “Mail Steward” to back up messages. Old habits die hard, I guess. It plays nicely with Mail. There’s enough real estate and control to manage the multiple inboxes, folders and labels. Largely, I’m only on the Mac to do the Lime stuff anyway.

HEY

Then, my invite for HEY arrived. New, shiny and different. Will this fit in to my system? Where?

I’ll let you know, once I’ve finished testing it.

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Members 77. Routines

To borrow from gender: (What could possibly go wrong with this analogy?) I present as an extrovert, but identify as an introvert. For months, I have been secure in the mountain hideaway, sallying forth weekly to the supermarket and pharmacy. Sure, I’ve had a lot to do, but my destiny has been in my own hands. I have been responsible for everything in my world, my authority absolute.

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The Dark Money Files

Over on Lime Consulting, I wrote about the role of UK LLPs in global money laundering schemes.

Dark Money

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1857 – A primer for new listeners

Episode 125 of the 1857 podcast has been released.

If you’re not already a listener, this is a great time to become one. TJ and Cornelius Poncenby-Smythe recap the origin of the running gags and revisit some listener’s favourite moments.

Link to the Episode

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Writer Interrupted – New Episode

Episode 2 of the Patrons-only podcast, “Writer Interrupted” has been published patrons’ feeds.

My writing is supported by people like you. Patronage costs £5 per month. For this, you will get access to subscriber only posts in writing and audio, direct access to a patrons chatroom , and a digital copy of any and all work that I publish in the year. Become a Patron

Working Tools 37. HEY

Heard of Basecamp? It’s a collaboration tool for remote teams.

Well, the guys behind it have been working on re-imagining e-mail. The aim is to put the user in charge. Privacy-driven, workflow-oriented, with some additional clever elements. It’s called HEY. If you have a half hour, go check out this video by the CEO.

I was seduced. Back in February, the company advised interested parties that they were opening a list for early access in June. I missed that, but eventually caught up and got my request sent in May. I believe, at launch (June 15th) there were 40 to 50 thousand people awaiting their invite.

Basecamp have been dripping out the invitations. The idea is that you use your code to sign up online and get your new e-mail address, and then download the relevant apps for your platform and get going. You have 14 days to try the service. If happy, you can sign up, for £99 per year.

If the service works, and does what it says it does, I will happily pay £99 per annum. That’s not to say that the service is perfect, or without missing features, but the pros outweigh the cons, – for me.

I kept checking my inbox for my code. I’d like to secure my favoured user name. FOMO anyone?

Then, Twitter blew up. Apple is threatening to pull the app – because the subscription element is outside the App Store. Ie: Apple doesn’t get a cut. That’s a no-no.

Unless it’s not a no-no.

There are plenty of examples of apps that already do this with no trouble – one of them being Basecamp. Other e-mail services do it too, Fastmail, Protonmail and Gmail, for example. I’m no expert on this sort of thing – go read John Gruber’s take, here.

I’m not a developer, nor an Apple shareholder. I’m not even a European regulator. (Look out Apple.) I’m a consumer.

I understand the debate – should Apple get a slice of everything that touches their platform or should other parties be allowed to profit from their own innovation atop IOS? There are good arguments on both sides, and I look forward to learning.

However – from a consumer point of view, I’m just annoyed.

Apple is the biggest company in the world. How in God’s name did they create a system that is inconsistent, opaque and so difficult to navigate? They approved the application and then changed their mind? OK on Friday, no good on Monday? Really? That’s the Quality system?

I feel for Basecamp, I’m sure this is not what they want to see. Some are suggesting this is a superbly engineered PR stunt. I imagine the same people think the Earth is flat and Covid-19 a hoax. Without IOS, Hey is crippled, headlines or no headlines.

The promise of the service is fantastic, the marketing clever, and the hype exciting. Bravo Basecamp – a rising tide lifts everyone.

Now, the tide’s out. Apple looks like a greedy monopolistic behemoth, stifling innovation.

Smart Apple would acquire Basecamp. Ruthless Apple would load the development team for its own mail applications, sherlock and supersede Hey.

Rotten Apple, in full view of its customer base, crushes an exciting initiative on the basis that, it hasn’t been cut in on the action.

I have no problem with Apple making money – but it takes a special kind of stupid to make yourself look this bad.

Legal counsel are telling Tim Cook that they can beat the anti-trust investigations in the US and the EU. Maybe they can. Regulators will never bring Apple down.

Greed and complacency might though.

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Members 76. Napoleon

“There is no such thing as accident, it is fate renamed.”

So said Napoleon Bonaparte, who did alright for himself, for a while at least.

Fate is, for want of a better phrase, having a laugh.

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Patrons Podcast Episode

Episode 1 of “Writer Interrupted” has been released to Patrons.

My writing is supported by people like you. The remainder of this post is reserved for Patrons. Patronage costs £5 per month. For this, you will get access to subscriber only posts in writing and audio, direct access to a patrons chatroom , and a digital copy of any and all work that I publish in the year. Become a Patron